What is Woolston Printing’s Returns & Refund Policy?

There may be times when you will need to return an item(s) purchased from us. Our Returns Policy is designed to assist you with your return. The benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Australian Consumer Law (ACL).

If you wish to return any item(s) you have purchased, you can return the item(s) via post to us within 30 days from the date of delivery.  Original postage costs will not be reimbursed, nor will return postage costs, unless the item(s) are faulty or not as ordered. In this instance, postage will be incurred by Woolston Printing. Please contact (03) 6391 8481 to organise prepaid postage.

We encourage you to return your parcel via registered or traceable postal services as all returned parcels remain the responsibility of the purchaser until received by Woolston Printing.

Upon the safe return of the goods in full, you will have the option of being reimbursed the full purchase amount OR exchanging the goods for another product to the value of the original purchase.

Have questions regarding our return and refunds policy?

Please do not hesitate to contact us with a message or call us on (03) 6391 8481